Digital Workshops have
a proven track record for attention to detail and reliability.
We don't claim to have all the answers off bat, but we will
investigate and provide a solution. Below are illustrations of
the type of work we perform on a regular basis. Please contact
us by email or ring
us on (01323) 525 915 if we can help you.
Actuated Solutions are a major supplier of
automated valves who work extensively with South Korean partners.
Digital Workshops became involved with them in partnership with a
Bognar Regis company who were supplying the network cabling for the
company and approached us to supply a server for Actruated.
We worked with Actuated to reconcile the
documents held on several machines and a NAS device in order to set up
a central document store. Using Microsoft Exchange, we
were able to create a email solution so that customer emails can be
seen by all users.
The directors often travel, especially to
South Korea and within Europe. Their smart 'phones are
integrated with their Exchange server mailboxes and diaries, allowing
them to continue to take an active part in the company, even when out
of the office. Remote access links via VPN's are also available
to access and work with documents stored on the server.
We continue to support the server for
Actuated by remote access - we monitor it for problems and keep the
operating system and application software that runs on it up-to-date.
Eastbourne Lettings are
Eastbourne's premier lettings agent. Digital Workshops set up their
original office, installing the networking cables and an Elmeg
T484 ISDN telephone system. Computing requirements were met with
a server based network, which is used for their specialist letting and
maintenance database software, as well as sharing general office
documents. An important aspect of their business are the
photographs they use to keep a record of the properties they
manage and the documentation they receive from landlords, tenants and
tradesmen. These documents are digitised with high speed
document scanners and saved on the server,
so they are accessible to everyone.
Another vital aspect of
the companies operations is common access to both received and sent
emails. This was achieved using Microsoft Exchange Server using
a common mailbox in addition to personal mailboxes. This allows
everybody to have access to both company emails and a common diary.
When the company moved
to their current offices, Digital Workshops project managed the
telephone line and broadband installation, installed the cabling at
the new office and moved all of the telephone and computer equipment,
minimising down time.
for agents working away from the office is vital. Mobile email
is dealt with using direct links to the companies Exchange server,
originally using Blackberry smart 'phones but now using Apple iPhones
and iPads. As well as access to email, agents can maintain the
appointments diary in real time.
We have also set up
remote access to the lettings database, allowing the directors to work
at home or when away, even when abroad.
Eastbourne and District Mencap
When Digital Workshops first started
working with Eastbourne Mencap, they had one computer in an office
above their retail outlet. Since these heady days, the
importance of the computer systems to the organisation has grown out
of all recognition. We have been able to advise, supply and
install an Intranet based network for the organisation, linking all
the sites with site-to-site VPNs, based around servers at their three
residential homes and a central server in their head quarters
building. The data is stored in a distributed filing system, so that
individuals can access private and public data no matter which of the
organisations sites they are working in. In addition, we have
set up dial in VPN links for staff who work at home, especially so
they can access their mailboxes on the organisations Microsoft
Exchange server. Staff can also access their mailboxes
from any Internet browser on any machine, using Outlook Web Access.
When the organisation moved to their new
head quarters building, Digital Workshops project managed the
telephone and Internet installation and installed the cables for
telephone and computers in the building. We have also taken over
the management of all the telephone lines, Internet connections
and telephone systems for
the organisation, striving to keep their telecommunications costs as
low as possible. We have recently replaced the telephone system
at the head quarters building with a VoIP enabled system, with the
long term aim of using SIP trunks and reducing the overall number of
telephone lines in the organisation. The first stage of this
evolution is using IP telephones at the organisations new drop in
centre, linked to the telephone system in the head quarters building,
so these telephones are extensions off the main system
Digital Workshops offer preferential
charging rates to Eastbourne Mencap and strive to provide the
organisation with equipment at the lowest cost possible, including
reconditioning donated machines, locating equipment from factory
outlet sites and supplying software via the charity donation scheme
supported by companies such as Microsoft and Symantec.
Eastbourne Mencap also have a computer
suite for their day activities centre based at their head quarters
building, funded with a lottery grant. We now maintain
this suite, taking great care that the machines cannot access
unsavoury material from the Internet and creating
polices so that the machines appear as expected to users, despite what
a previous user has changed.
Filton Brewery Products
Originally based in
Eastbourne, Filton have now moved out to larger premises in Hailsham.
Filton sell and hire equipment to the brewery and associated trade and
have an active web presence.
We originally worked
with Filton when they were based in Eastbourne and maintained there
computer network. When the company moved to Hailsham, we
installed all the cabling for them, to provide a structured cabling
solution, and then move their computer and telephone equipment from
Eastbourne to Hailsham.
We renewed their
elderly single disk server, replacing it with a server based on a RAID
5 disk array and introducing Microsoft Exchange Server to provide a
stable and secure email system. This is vital as their business
has moved from being mainly telephone based to a Internet model.
We currently monitor their server and
provide upgrade services for them, as well as backing up their data so
they have an off site back up and providing telephone and remote
dial-in support for more specialist problems.
Gallery Furniture Systems Ltd
Systems are a major manufacturer of fitted kitchen and bedroom
furniture for the trade. Gallery Furniture were originally in a
split site, with the administration offices in one building and the
factory and assembly workshops in a second building.
Following the supply
and installation of a server by Digital Workshops to run their order
and production planning software, share documents and provide a
centralised, secure email system by using Microsoft Exchange, there
was a need to link the two sites, so that the CNC equipment in the
factory could be sent work schedules and optimised cutting
instructions. This was achieved using a secure VPN via the
Internet between the buildings.
Gallery then made major
investments in CNC equipment. As part of this program, they were
able to amalgamate the administration and manufacturing buildings.
Digital Workshops planned and install a structured cable installation
for both the factory and new administration buildings, then moved all
the equipment from the original buildings to new building.
At the same time,
Digital Workshops upgraded the telephone system to a Elmeg T484,
project managing the conversion of the original poor quality analogue
telephone lines to ISDN2e to ensure the voice quality of calls. Reflecting the increasing importance
of the computer systems to the company with regard to order processing
and production planning, the original server was retired and replaced
with a pair of mirrored servers, each running a RAID 5 disk array.
The Exchange server has
also grown in importance, becoming a vital store for customer
information using customised forms, accessible to all users.
We continue to support
Galleries computer and telephone systems as well as the computing
aspects of their CNC equipment, mostly by telephone and remote
support. We monitor their servers, applying updates to the
operating system and application software when required. We also
take a off site back up of their data, including their sales and
Limelight are a London based company who,
amongst other activities, design, build and install exhibition
stands, as well as breaking them down, removing them and storing them
at their site in Essex. They are very active in the film and
television market within Europe, supplying stands for exhibitions such
as the Cannes film festival.
Digital Workshops first became involved
with Limelight when we were asked to supply an ISDN telephone switch
for them, when they had a small design studio and production facility
in East London. This led to us installing a structured cable
solution and installing a server, with empathises on off line
files so that the staff could work on designs out of the office, which
would be transferred automatically to the server for safe keeping when
they returned to the office.
Limelight eventually moved from the East
London site, splitting the design offices and production workshops to
a site in North-East London and Essex. We designed and installed
the structured cable for both sites, then moved the original telephone
system to the design office and installed a new system in Essex.
We also moved the computer equipment and installed a second server at
the Essex site.
One 'feature' of the Essex site is the
appalling broadband speeds - this was a real problem as large files
had to be transferred between the design office and production
facility on a regular basis. To overcome the problem, Digital
Workshops identified a bonded ADSL supplier and organised the
installation, then set up a site-to-site VPN link between the sites.
Limelight use a Exchange server at the
London office and we use a mirror system in Essex to make access to
the mailboxes in Essex as quick as possible and avoid repeated
transfer of large files over the site-to-site VPN.
Limelight expended recently by acquiring a
graphics design and production company which they moved to their Essex
site. As part of this process we expanded the structured cabling
into the new graphics facility and integrated the companies files,
emails and hardware into the Limelight structure.
Limelight have staff working in France and
the directors both travel extensively and work away from the office.
There communications are very email orientated and it is vital that
that their smart 'phones are integrated with their Exchange server
mailboxes and they can work seamlessly whenever they are, be it
abroad, at either site in the UK or working at home. This is achieved
using dial-in VPN links with a fall back to using Outlook Web Access
on the odd occasions when VPN access is blocked. We are able to
help them with any problems where ever they are using remote support.
As well as servicing and maintaining
modern motor vehicles, Motorline specialise in classic car
servicing, classic and vintage car restoration and offer vehicle
storage. It is a real pleasure to visit them to see what exotica
they are currently working on.
Digital Workshops were instrumental in
upgrading their computer systems by introducing a server based network
to provide common access to their specialist vehicle maintenance
database and standard office documents. When the lease on
their telephone system expired we were able to step in and replace the
switch with reconditioned equipment at a considerable cost saving.
Motorline then moved offices - Digital
Workshops installed external cabling to bring the telephone lines to
the new office from the workshop and to provide a network link between the office and
workshops. Wireless coverage for the site was improved using
omni-directional and directional aerials. Links to the directors
home office were introduced, as well as work carried out at the
directors home to allow him to access a wireless network anywhere in
his historic cottage and home office. Links to the companies
Exchange server were created from smart 'phones, so that the bookings
diary could be updated in real time when out of the office.
Digital Workshops also supplied and
installed an IP camera for the site so that the site can be viewed
remotely via an Internet connection from a Internet browser or smart